Forum Discussion
New in Storyline 360: Cloud Backup (Beta)
Keeping track of project files can be difficult, especially when building courses with other team members. If you've ever lost a project file, you know how devastating it can be. Rebuilding a course...
Hello
So, it's certainly a start for this possibility of storing on the cloud. But in my case, it doesn't work. three tries checking the box and....nothing. No "..." available and I tested with a very small file. you can see the file image associated
Francois
Hello Francois,
Happy to help!
Please be sure that you're signed in to your Review 360 account on your browser for the option to download the project file to appear.
If this doesn't work, try using a different browser or uploading a different project file to see if this helps. If you are still unable to see the 'Download project file' option, please open a case with our support team here so we can take a closer look at what's happening.
I have the same problem as Francois. Have opened a support case #03908696
Hello Wilhelm,
Good call on opening a support case! You're in good hands, and someone from our team will be reaching out shortly to help.
