Forum Discussion
francoismarais
12 months agoCommunity Member
Hello
So, it's certainly a start for this possibility of storing on the cloud. But in my case, it doesn't work. three tries checking the box and....nothing. No "..." available and I tested with a very small file. you can see the file image associated
Francois
- JoseTansengco12 months agoStaff
Hello Francois,
Happy to help!
Please be sure that you're signed in to your Review 360 account on your browser for the option to download the project file to appear.
If this doesn't work, try using a different browser or uploading a different project file to see if this helps. If you are still unable to see the 'Download project file' option, please open a case with our support team here so we can take a closer look at what's happening.
- WilhelmBarna96212 months agoCommunity Member
I have the same problem as Francois. Have opened a support case #03908696
- JoseTansengco12 months agoStaff
Hello Wilhelm,
Good call on opening a support case! You're in good hands, and someone from our team will be reaching out shortly to help.