Forum Discussion
RockHymas
2 years agoStaff
New in Storyline 360: Cloud Backup (Beta)
Keeping track of project files can be difficult, especially when building courses with other team members. If you've ever lost a project file, you know how devastating it can be. Rebuilding a course...
JoseTansengco
Staff
Hello Francois,
Happy to help!
Please be sure that you're signed in to your Review 360 account on your browser for the option to download the project file to appear.
If this doesn't work, try using a different browser or uploading a different project file to see if this helps. If you are still unable to see the 'Download project file' option, please open a case with our support team here so we can take a closer look at what's happening.
WilhelmBarna962
2 years agoCommunity Member
I have the same problem as Francois. Have opened a support case #03908696
- JoseTansengco2 years agoStaff
Hello Wilhelm,
Good call on opening a support case! You're in good hands, and someone from our team will be reaching out shortly to help.