Forum Discussion
New Rise Feature - Exit Course
Many of you told us you needed a way for Rise learners to return to your LMS. So we've added a few features that make that super easy.
You can now set buttons in block lessons to leave the course,...
We seem to have had issues with reporting back to our LMS from adding a button that is set to 'Exit the course (LMS only)'. The exit course link in the scorm file works, but the button doesn't? These should both have the same function, shouldn't they? Trying to get to the bottom of the issue as having a button looks better and is more satisfying to users as Andreea says. Hoping to get answers here as LMS aren't providing any.
Hi there,
I'm sorry to hear you're having trouble getting the button to work. Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!
Hi Allison! I tested in scorm cloud and that worked fine. I have removed the button with the 'Exit course (LMS)' destination and the LMS now seems to be reporting correctly?! I would prefer to have the button so need to investigate with the LMS further as I don't believe the issue is with Rise. On another note- in the scorm export, what is the difference between passed/incomplete and complete/incomplete? Thanks :)
