Forum Discussion
New Storyline user, App failing
I have downloaded the storyline app but as i access it and click new project the whole thing shuts down/disappears without an error message and cant find anywhere to get help on this
Hi Anna,
That doesn't sound right, thanks for reaching out about this! As a first step, I recommend re-installing Storyline 360 by following the steps in this article:
If you're still running into issues afterward, connect with our support team to take a closer look at your setup and offer additional guidance as something else could be causing the glitch!
