Forum Discussion
NEXT Button not working
I have a package which I have almost finished. I have the NEXT button moving from one slide to the next. It is a branching course with numerous menus. It was all working great. Unfortunately the button has stopped working on two slides. The settings are exactly the same on this slide to the other slides. Each slide advances "by user" and when revisiting it "automatically decides".
The correct slde comes after both sldes where the Next button is not working.
Unfortunately the button just does not do anything.
Why? What can I do to make the button work again.
21 Replies
Sounds good.
Thanks for the update Rory.
As I had a similar problem, I was curious to check out Sean's story. I downloaded it and previewed it in Storyline 2 and had no issues. For what it is worth!
Hi Roy, what browser were you using? I am using Internet Explorer and continue to have the same error; I even tested it with SCROM Cloud and had the same issue. The training was built using Storyline 2. This is so weird, it has never happened with my previous trainings.
We also have a similar issue- using Storyline 360 with our own player. The package was just created within the past couple weeks. Any idea why the next button would not work on specific slides but work on the rest?
Hey Scott - I just retested to be sure. I published to Web then View Project. It works on Chrome 69 and IE 11. I used Storyline 2 as well. I just uploaded it to our LMS (Valamis) and it worked there as well, in both Chrome (with Flash allowed) and IE. Might I recommend that you import the slides in to a new story or recreate the slide to see if that fixes the problem? Sometimes when I have a slide that is wonky, starting from scratch can fix - even when what you create is exactly the same as the original slide or story.
When Next button becomes enabled, but nothing happens after you click the button, the first thing to check is to make sure you are publishing the whole project and not just one of the scenes. If you have only published the first scene, the Next button cannot jump to the next scene because it doesn't exist in the published course, but there is no error message detectable to end user.
Another thing that can make this tricky is that the setting for whether you are publishing the whole course or just a scene is preserved individually by Publish target, so it may be set to Entire Project for Review 360, but sets itself back to single scene when you switch from there to publishing for LMS if that is how it was last set for LMS.
Be careful not to miss that. Otherwise, you can spend a lot of time looking in your code for what is wrong with the next button trigger, when there is nothing wrong there.
Thank you Matt, I had the same problem and found out that I have published only one scene.
