Forum Discussion
PaulWilliams1
3 years agoCommunity Member
Next button not working
HI all, I wonder if anyone can give me some advice on why I'm having an issue with my 'next' button.
On a project I'm working on, one slide has ten different options for the user to select based o...
KellyAuner
3 years agoStaff
Hi Paul,
Thanks for reaching out!
I've located your support case in our system and it appears that you haven't been receiving our replies.
- Please check your Spam/Junk folder to see if our emails have been moved there. If they have, please move the mail from your Spam/Junk folder to your inbox, add the contact as a safe or allowed sender in your Spam/Junk settings, and add the sender as a contact in your address book.
- If you can't locate our emails in this folder, please ask your email administrator to add support@articulate.com to your allow list. We're standing by to help resolve your support request.
I see my teammate, Eloisa followed up with you this morning, so we'll continue the conversation in your support case!
PaulWilliams1
3 years agoCommunity Member
Hi Kelly, I've checked my junk folder, but I've not received anything at all since the original response to my case. Your support emails go into my inbox, and nothing has changed since the 2nd... I've logged many a case and never had issues previously.