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I have access to Rise and am able to work on courses but I'm having issues uploading images. I tried different format and tried adding previously used images but keep getting the same message asking me to verify the file type. I suppose, it may be related to the bigger access issue?
Marie D. Jackson
Enterprise Learning Senior Training Specialist II
ECOLAB 1 Ecolab Place, ST. PAUL, MN 55102 3rd Floor
T 651 250-2431 M 612-849-8417 E Marie.Jackson@ecolab.com She/Her
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Still having issues with Rise 360 today too and can not access. Have had issues with it going down since Tuesday. Hopefully Articulate can implement a permanent fix this morning.
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I cannot access Rise as well. Articulate team, do you have a timeline on when I can use Rise again?
I cannot access Rise as well. Articulate team, do you have a timeline on when I can use Rise again?
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Select SUBSCRIBE TO UPDATES to be notified when Rise is back up.
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I am experiencing the same issue. It would be great to get an estimate on when it will be back up.
I am experiencing the same issue. It would be great to get an estimate on when it will be back up.
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Same here getting 504 gateway timeout error. Is the system down
Same here getting 504 gateway timeout error. Is the system down
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Hi Rodney,
\n
As stated above, and several other threads, the system is down.
Select SUBSCRIBE TO UPDATES to be notified when Rise is back up.
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I have access to Rise and am able to work on courses but I'm having issues uploading images. I tried different format and tried adding previously used images but keep getting the same message asking me to verify the file type. I suppose, it may be related to the bigger access issue?
I have access to Rise and am able to work on courses but I'm having issues uploading images. I tried different format and tried adding previously used images but keep getting the same message asking me to verify the file type. I suppose, it may be related to the bigger access issue?
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I really hope it comes up soon. I've been checking all day hoping It's resolved. Missing a deadline due to this issue.
I really hope it comes up soon. I've been checking all day hoping It's resolved. Missing a deadline due to this issue.
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Hello everyone,
\n
Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!
\n
Let us know if you still have issues, and we'll work closely with you.
Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!
\n
Let us know if you still have issues, and we'll work closely with you.
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Marie D. Jackson\n Enterprise Learning Senior Training Specialist II
\n\n
ECOLAB 1 Ecolab Place, ST. PAUL, MN 55102 3rd Floor\n T 651 250-2431 M 612-849-8417 E Marie.Jackson@ecolab.com\n She/Her
\n\n
CONFIDENTIALITY NOTICE: This e-mail communication and any attachments may contain proprietary and privileged information for the use of the designated recipients named above. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
Marie D. Jackson\n Enterprise Learning Senior Training Specialist II
\n\n
ECOLAB 1 Ecolab Place, ST. PAUL, MN 55102 3rd Floor\n T 651 250-2431 M 612-849-8417 E Marie.Jackson@ecolab.com\n She/Her
\n\n
CONFIDENTIALITY NOTICE: This e-mail communication and any attachments may contain proprietary and privileged information for the use of the designated recipients named above. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:959539_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:1461767":{"__typename":"User","id":"user:1461767","uid":1461767,"login":"RinaRodriguez","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-07-19T08:43:05.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|5c474c9ea03b7a344826ad9e"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1461767"},"ModerationData:moderation_data:959536":{"__typename":"ModerationData","id":"moderation_data:959536","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:959536":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1461767"},"id":"message:959536","revisionNum":1,"uid":959536,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:959524"},"conversation":{"__ref":"Conversation:conversation:959524"},"subject":"Re: No access to Rise","moderationData":{"__ref":"ModerationData:moderation_data:959536"},"body":"
Still not able to access - tried via Edge, Chrome, and Firefox. :(
Still not able to access - tried via Edge, Chrome, and Firefox. :(
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I tried to access Rise again this morning. Still cannot access. Cleared browser cache the whole nie yards. How long before the problem is solved?
I tried to access Rise again this morning. Still cannot access. Cleared browser cache the whole nie yards. How long before the problem is solved?
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Yes -- I can not access Rise 360 -- hopefully this will be resolved quickly as it was also down yesterday - 3.6.24
Yes -- I can not access Rise 360 -- hopefully this will be resolved quickly as it was also down yesterday - 3.6.24
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Still having issues with Rise 360 today too and can not access. Have had issues with it going down since Tuesday. Hopefully Articulate can implement a permanent fix this morning.
Still having issues with Rise 360 today too and can not access. Have had issues with it going down since Tuesday. Hopefully Articulate can implement a permanent fix this morning.
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Hello everyone,
\n
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
\n
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
\n
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
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