Forum Discussion
No Audio on mobile devices
We're running into a weird issues with Review, where the audio to the slide doesn't play but the slide will continue to play even though there's no audio. That has happened multiple times, and a few...
I am having the same issue.
- I have one project that is audio only (like a podcast episode). I cannot get the audio to play on an iphone in Safari, but the timeline does work perfectly otherwise. Everything including the audio works on a desktop.
- I have another project that has mixed results. The audio on the home screen's video does not play on mobile, but the rest of the project's video files have audio that plays fine.
- A third project has no video but the audio files set to play when a user clicks on a button does not work on mobile.
I'm on the latest update of Articulate360 and I just ran a software update on my iphone this morning.
Hi Robbie!
Thank you so much for listing each of these issues out! I tested each Review 360 link on an iPhone 11. The audio played when the ringer was turned on. If the ringer is in silence mode, the audio won't play.
If you turn the ringer on, can you hear the audio on all projects too?
