Forum Discussion
No audio when publishing Storyline 360 to video (mp4)
I have tried several times to publish my story to video. As it is publishing, it gets about half way through then I get an error that something went wrong. It seems to happen when the audio portion starts on the publisher.
It still gives me the window to preview, and when I do, everything is there except the audio. I have published this to video successfully about two years ago. I made some changes to the various slides and a few re-narrations, but that is it.
Any advice on how to get this published?
Thank you for any help or insight you can provide!
Hi Tracey,
Thanks for reaching out!
On my end, I was able to hear audio in the video output of your project file. I've attached a copy of the video output so you can test if you will be able to hear audio as well. For your reference, here are the publishing settings that I used for your course:
If using the same settings still results in no audio for you, try doing a repair of Storyline 360 to see if this helps.
