Forum Discussion

PaXiong's avatar
PaXiong
Community Member
6 years ago

No publishing to word

Hello, Can someone help me? I can't get Articulate Storyline 360 to publish to Word. Is there another way to nicely get all the slides into a PDF or Word document? I just recently updated my ...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
6 years ago

Hi Linda!

Thank you for these details! So helpful!

What happens when clicking open in the publishing window rather than View Document? Can you click the .doc file and open in Word? Here's a quick Peek of these steps.

  • LindaLysdahl-87's avatar
    LindaLysdahl-87
    Community Member
    6 years ago

    Hi Lauren,

    Thanks so much for sharing that information. I attached a quick Replay video to share what happens.

    When I click ‘Open’ in the publishing window, nothing opens and the document is not in the location I published it to.

    I did open a Support Ticket and have been talking with Cleo…but no success publishing Word docs with Storyline yet!

    -Linda

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      6 years ago

      Hi Linda!

      I see that Cleo is waiting for your reply on the result of the previous troubleshooting steps he's sent. We'll continue the conversation in your support case.

      Also, since you replied via email, it looks like your contact information came through as well. This Peek video will show you how to edit it out if you’d like!