Forum Discussion
No publishing to word
Hi Mary! I apologize for the issues you are experiencing publishing to Word.
Since this is an older discussion with several different topics raised, can you provide a few details on what you're experiencing?
- What happens when you try to publish to Word?
- Is this happening with every .story file or a specific one?
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Which Microsoft Office version do you have installed?
If this is happening for every project, we also recommend a repair of Storyline 360.
I look forward to your responses!
I will add my answers to this since I am also having the issue:
* What happens when you try to publish to Word? It looks like it is being published, but neither the parent folder nor the Word doc itself is created.
* Is this happening with every .story file or a specific one? All Storyline files for the last 2-3 weeks
* Are you working from a local hard drive? Yes. Note that it is synced with OneDrive, but I have the setting to always keep it local.
* Which Microsoft Office version do you have installed? 365, Word version 2201
Note that I CAN get a document to generate when I close Storyline, clear cache, re-open the file, and publish as the first thing I do.
