Forum Discussion
No sound of a MP4 file when publishing
Dear,
I have created an e-learning where I have included two MP4 files from a bigger video.
However, I can hear perfectly the sound in the SL365, when I publish the course in a SCORM file, the s...
Hi Cristina,
I'm sorry to hear you're hitting this snag with the sound of your videos in Storyline! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your Storyline course in this platform:
If you can replicate the behavior in SCORM Cloud, would you be willing to upload a copy of your Storyline project file with the videos here or in private by opening a support case so we can look at it? We'll delete it when we're done testing!
Thanks for your patience!
