Forum Discussion
no sound on mobile devices
I am creating elearning lessons using articulate storyline 2. They work fine on a desktop but do not play the sound at all from a mobile device. I am publishing my lessons as html5 but not for arti...
Hi Heather!
As you can see here, I did not hear back from Laurie so I do not have an update to provide there.
I'm not sure if you are describing the behavior of the button on the side for silent vs audible alerts, but this is a setting that people can control the behavior of in settings, so you may want to be sure that it is on.
Be sure that the users are viewing in a supported environment as defined here as well.
If there is something that you would like for us to take a look at, you are welcome to share your .story file here or if you need to share privately, you can do so here.