Forum Discussion
No sound when publishing video
Hello,
I have an issue with video publishing in storyline 360.
My project includes 3 videos, all 3 with sound. When publishing a video from this project, in the resulting video, only the first a...
This seems a common problem. I exported my project as a video. None of the sound was playing, however I found that it was Media Player that was the problem. It worked in vlc player and when uploaded to Vimeo.
Hi Diane!
It sounds like you've hit a snag with missing audio after publishing your course to video.
I noticed you've also opened a support case and connected with my colleague Mark. Great move! It looks like Mark replied to your e-mail with some troubleshooting steps for Windows Media Player. I'd suggest giving those a shot to see if that improves the behavior.
We can continue this conversation in your support case to keep all information in one spot.
