Forum Discussion
MelizzaLam-2809
3 years agoCommunity Member
Not able to export or publish course from Storyline
When I try to export a course, Storyline appears to load and then crashes. I'm not able to retrieve the zip, but the unzipped files appear. I tried zipping the files, but the SCORM package does not...
KellyAuner
3 years agoStaff
Hi Melizza,
Are you working on the same course as Cassidy? If this is a separate issue, please feel free to share your file with us here or privately in a support case for further testing!
Hi Cassidy,
I see my teammate, Johnrey, has tested your course in a support case. Although they could not replicate the reported behavior, it's possible the issue is due to specific fonts in your course that they don't have installed on their computer. Can you try replacing your fonts with built-in ones? We'll continue the conversation in your case to keep all information in one place!