Forum Discussion
Not receiving email notifications for comments in Review
This week I sent a Review link, but none of the comments has generated an email. I've checked all the settings and I should be receiving instant notification when a comment is left in Review. ...
Hi Sondra,
I left a comment on your course as well to test if you'd receive it. I did notice that it's published with the same Articulate ID you're using here in ELH, so as long as that email is correct it should be sending you an email.
I can also see the emails on our side being sent, so I'd want to have you confirm that they're not appearing in a junk/spam folder. The emails would be sent from notifications-no-reply@articulate.com and the subject line of the latest one where I commented is New reply on Alternate Form of Screening.
Let me know if you're able to see that!
Hello,
Thank you very much for your response. I have worked with our IT team to manage the emails from Review and I’m now receiving them.
I appreciate your help!
Sondra
