Forum Discussion
Not receiving email notifications for comments in Review
This week I sent a Review link, but none of the comments has generated an email. I've checked all the settings and I should be receiving instant notification when a comment is left in Review. ...
Greetings, David!
Thanks for bringing this up — I'd love to help troubleshoot! Let's start with these key details:
- Could you let me know which of these notification settings is enabled for your project?
- Are there any signs of the messages from notifications-no-reply@articulate.com in your spam/junk folder?
- Are you comfortable with sharing your Review 360 URL for testing through this secure link? That way, I can leave a comment to see if you receive it and work on our next steps from there!
