Forum Discussion
Not receiving email notifications for comments in Review
This week I sent a Review link, but none of the comments has generated an email. I've checked all the settings and I should be receiving instant notification when a comment is left in Review. ...
Hi, me too I am having the same issue. "All activity" under notifications is still checked, nothing in spam folder, and notifications-no-reply@articulate.com is already listed in my safe sender list. I haven't been receiving notifications for at least 10 days. Thank you for your help!
Hello fabiola!
Thanks for sharing these details of what you've already investigated! As the next step, I want one of our support engineers to step in and help troubleshoot, so I've opened a support case on your behalf. Stay tuned; one of my teammates will reach out shortly!
