Forum Discussion

BorisKomitov-cd's avatar
BorisKomitov-cd
Community Member
7 years ago

Not saving progress

Hi Guys, We are experiencing this weird problem on our LMS, where the progress can't be saved past some point, and the presentation resume only at a certain slide (always the same slide). For ex...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
6 years ago

Hi Rachel,

Both the 3rd and 4th editions have the same amount of characters, so your current setting should be good.

  • Can you explain more about the issue some of your learners are seeing? For example: Is it resuming on a specific slide for them?
  • Is this happening with a specific:
    • scenario? For example: User has completed the course and is re-taking again.
    • browser?
  • What LMS are you using?