Forum Discussion

BorisKomitov-cd's avatar
BorisKomitov-cd
Community Member
7 years ago

Not saving progress

Hi Guys, We are experiencing this weird problem on our LMS, where the progress can't be saved past some point, and the presentation resume only at a certain slide (always the same slide). For ex...
storyline 360
EmilyBrown-713d's avatar
EmilyBrown-713d
Community Member
5 years ago

Hi,

I am having the same issue, it always returns to slide 11 when you click resume, this was when I exported as a SCORM 1.2, when I exported it as a SCORM 2004 it just goes back to the very first slide, this is both in the LMS and SCORM Cloud. 

Can you give me any suggestions?

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hi Emily!

    We are happy to help! It sounds like the resume behavior is different when using SCORM 1.2 and SCORM 2004. 

    Your LMS might be imposing limits on suspend data. Older LMS specs have outdated restrictions on suspend data which affects the resume behavior.

    Are you publishing using the latest edition of SCORM 2004?  This article explains suspend data in greater detail.