Forum Discussion
Not saving progress
Hi Guys,
We are experiencing this weird problem on our LMS, where the progress can't be saved past some point, and the presentation resume only at a certain slide (always the same slide).
For ex...
I was having the same issue however my file only had 3 slides so I knew it couldn't be a suspend data issue. It took a LOOOOT of troubleshooting but what I figured out is that once the user visited every slide, from that point it wouldn't save progress. I'm making a new hire onboarding checklist so needed the system to save checkmarks on various slides.
What I had to do was add a "complete course" button on the main menu slide and change the tracking to only track once the user clicked that button. Another option would be to add a "final" slide that they can't access until they've completed all checklist items.
I hope that makes sense.