Forum Discussion
Note Tab is laggy
Hi everyone, Has anyone else noticed that the Notes tab tends to be quite laggy? Whether you're typing, moving the cursor, or trying to navigate, it seems to respond very slowly. I'm experiencing a...
Hello everyone, 🎉
I have some great news to share. We just released another update for Storyline 360. In Update 93, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Text typed into the notes panel loaded slowly
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
I have had this problem for a while. But, recently it has gotten much worse for me. I have tried the uninstall/reinstall etc. It hasn't worked. My workaround is creating my Notes in a separate document and then cut and paste into Notes.
Hi MikeMills-6d30b
yes I know, this way of working is really cumbersome. I have opened a support case and it was confirmed to be a possible bug. However the support team could not confirm resolving the bug with the next update releases. So perhaps it would help if you, and everyone else that experiences this, could open a case too, to speed things up?
Hello IrisSchlabitz,
Sorry to hear that you ran into this bug. This is a bug that's already on our radar and we'll let everyone subscribed to this thread know as soon as a fix is released. In the meantime, you can downgrade your installation to Storyline 360 Update 91 as a temporary workaround while a fix is being worked on.
Just thought it may be a good idea to let you know that this bug also involves shape fills and outlines - choosing color. This is more visible when there is content in the notes tab.
