Forum Discussion

AriaunaLittle-3's avatar
AriaunaLittle-3
Community Member
3 years ago

NVDA won't read items in focus order

Hello,  I have a Storyline file with groups in the focus order that the NVDA screen reader is not reading. I have triple-checked, and the groups have appropriate Alt text and are in the correct or...
storyline 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
3 years ago

Hi Ariauna,

Thanks for reaching out! I understand that the groups in your file aren't being read by the NVDA screen reader. I’m happy to get this sorted out with you! I have a follow-up question regarding the groups so I can understand what you are experiencing a little better.

Are the groups visible to the accessibility tools? You can follow these steps to find the "Object is visible to accessibility tools setting.

  1. Right-click on the group
  2. Click Accessibility
  3. Check the box next to "Object is visible to accessibility tools".

Here is a screenshot highlighting the setting.

Also, would you be willing to share your file here or with our support engineers privately in a support case so we can help troubleshoot?

Thanks for reaching out and I look forward to your response!

  • MelanieAmrich-4's avatar
    MelanieAmrich-4
    Community Member
    2 years ago

    Hi John, 

    I had a similar question to Ariauna and figured it might be easier to piggyback on this discussion rather than start a new one. I am currently working on a storyline 360 project and have added each text item in the focus order as I have been taught to and selected the "Object is visible to accessibility tools" box. When I activate the NVDA, it doesn't read what I have identified in the focus order. Any help would be appreciated. 

    Thanks, 

    Melanie

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