Forum Discussion

CamillaSuduth's avatar
CamillaSuduth
Community Member
13 years ago

"Object reference not set to an instance of an object"

Hi - I am getting this message when trying to save a Storyline file that had saved successfully earlier today. From reading the few other conversations on the topic, I am not seeing anything that l...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
13 years ago

Hi David,

In the previous instances in this thread, it typically dealt with importing of files and some issues of file corruption. To get started, you'll first want to confirm that you:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.                                                    
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.

Additionally, I'd conduct a repair of Storyline just to be safe.  If you remove the screen recording from the slides/scene (don't worry, it's still saved in the project under the "record screen" button and can be inserted later) are you able to save the file?