Forum Discussion
EvonStanley-ab2
6 years agoCommunity Member
On clicking Save, Storyline is creating multiple copies in the same folder.
It says, the "file is in use by another process" and prompts to create a copy. Happens every second time I try to save it. When i go to the location, there's already a copy created with suffix "2" a...
LeslieMcKerchie
6 years agoStaff
Hi Jennifer,
It would be best if we could work directly with you as well to get to the bottom of the issue that you are seeing.
I've opened up a support case on your behalf so that you can work with one of our support engineers and I've included a link to this conversation as well as to Khalil's case to connect the dots too.
You should be hearing from someone soon.