Forum Discussion
SerkoSrabonian-
5 years agoCommunity Member
On Slide Video Controls Not Functioning in Preview
Greetings everyone!
I'm having a strange issue when previewing a scene/slide or project.
I have a single slide that contains a video. I'm using the "show Video Controls Below Video" option.
W...
MariaCS
5 years agoStaff
Hi, Serko, and welcome to E-Learning Heroes! ✨
I'm sorry to hear you're experiencing issues when previewing your project. Let me ask you some questions to try to narrow down the problem:
- Are you working from a local hard drive? Working on a network drive can cause erratic behavior.
- Is this happening with a specific video file or any file you insert into Storyline?
- Have you attempted a repair of Storyline 360? Here are the instructions.
If the repair doesn't solve your issue, or if it's happening with a specific video file, I'd recommend opening a support case with our engineers.
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