Forum Discussion
marcello_
28 days agoCommunity Member
Once again: the encoder-7-64 process causes the CPU usage to spike unnecessarily
Just as had happened to me a few months ago (Case #01428020), encoder-7-64 process starts automatically and uses high CPU when I open Storyline files with videos, even without publishing.
I have pe...
LucianaPiazza
23 days agoStaff
Hello marcello_,
We appreciate you letting us know that you're still experiencing this. As Robert mentioned via your case, we've escalated this so our Support Engineers can take a closer look at your setup.
We'll continue the conversation in your case, so everything is in one spot!
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