Forum Discussion
joelcolley-0df1
2 years agoCommunity Member
Ongoing issues inserting Storyline block into Rise
hi
Last year i had an issue inserting a storyline block into Rise. it was resolved, but has resurfaced. I am signed into Rise. Having published via Storyline I cannot insert the block into Ri...
AngeloCruz
2 years agoStaff
Hi Joel! The email should be coming from the sender "support@articulate.com".
Can you check your Spam or Junk mail folder as well, just in case it landed there instead of your Inbox? If it did, you may want to reach out to your I.T. to make sure support@articulate.com is added to your organization's allowed list.
I'll ask Phil to resend the email just in case it got lost somewhere.
joelcolley-0df1
2 years agoCommunity Member
Hi Angelo
Still not seeing any email in inbox, junk/spam or deleted items.
Thanks
Joel
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