Forum Discussion

PraveenKaru's avatar
PraveenKaru
Community Member
3 years ago

opening courses on mobile devices in articulate storyline 360 using brightspace lms

Dear heroes, I hope this message finds you well. I am seeking your assistance regarding an issue we are facing while opening a course created in Articulate Storyline 360 on mobile devices. We curr...
storyline 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
3 years ago

Hi Praveen,

Great question! I understand that your course is opening in a new window even though the option for opening a new pop-up slide is unchecked. I’m happy to work with you to figure out why this is happening!  I have a follow-up question regarding the situation so I can understand what you are experiencing a little better.

  • Have you tested your course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is likely LMS-based.

Thanks for reaching out!