Passed/Failed vs Passed/Incomplete Reporting

Hi Marco,

Happy to lend a hand! While there isn't a way to tell the difference between the two outputs in the manifest file, there is something we can do to narrow down the cause of the problem.

First, let's be sure the "Passed/Incomplete" file is reporting correctly. To find out, we'll need to test it in another LMS environment, like SCORM Cloud. 

SCORM Cloud is a free LMS testing tool, so you're welcome to test the course there yourself. Or, we can help you test it – just send your original project file to our team here. We'll give it a test then delete it when we're done troubleshooting.