Forum Discussion
MelissaMorri679
9 years agoCommunity Member
Passed/Failed vs Passed/Incomplete Reporting
I've been trying to find someplace that specifies the difference between LMS Reporting for Passed/Failed and Passed/Incomplete. None of the articles I am finding seem to actually tell me what the di...
LaurenDuvall
5 years agoStaff
Hi Joleen!
Thanks for sharing the screenshots! I've seen similar errors in an LMS environment, and it's usually a setting to change in the LMS!
Before we set that as the fix, let's test the course in another LMS environment. We often use SCORM cloud. You'll want to publish the course for LMS, zip the folder, and then add the course to SCORM cloud. You can find the next steps in this support article: How to Troubleshoot Your LMS with SCORM cloud.
Please keep me updated on what you find! If the course if behaving as expected, you'll want to contact your LMS admin for help with CSOD.