Passed/Failed vs Passed/Incomplete Reporting

Hi Helena,

Do your course contain a quiz, or do you want to track completion based on the number of slides viewed?

Hi Karen!

Setting the tracking as Passed/Failed allows an LMS to report both completion and success status. 

You can read our documentation here.

You can try a different tracking option within Quizmaker, or follow up with SumTotal to see if there is a way around it.

I'm using Articulate Quizmaker 13 and SumTotal.  My articulate settings call for Pass/Fail, and SumTotal is also set to 85 minimum percent, and Contribute to parent activity is checked.  I'm finding that when users fail the quiz, it stays in their activity to do list, even though the roster reports "completed."  Any thoughts?  Getting questions from people who passed the remedial - the original (first attempt) is still showing as required. 

Hi Katherine,

It sounds like you want to limit learners to two quiz attempts--we've got a tutorial for that! :)

Give it a try, and let us know if you hit any snags along the way! 

Does this help?  To set the number of attempts for a question in Slide View, go to the Question Tools—Design tab on the ribbon and select a value from the Attempts drop-down.

Hi Renuka! Thanks for sharing your file. ☺️

I tested it in SCORM Cloud, which is industry standard for LMS testing. It looks as if the quiz data is reporting correctly there!

Could you also test the course in SCORM Cloud using this link and let me know if it works correctly for you? 

I'll be standing by!

I've just submitted a course to a client and they have a similar issue, where even if the learner passes the course (75% passing) the status is being reported as In Progress. I've set the course to be Passed/Failed. Any help with this will be much appreciated.

Thanks for letting us know you have opened a case, Soren. I see Michael is working with my colleague Wilbert there, and Michael is planning to send his latest file to our team for testing. I'll follow along with the case as it progresses!

Did you by any chance change how this behaves recently? We have courses now where Passed/Incompleted results in "Incompleted" state even if the score is 96 out of 100 and the pass threshold is 80. 

The LMS used is developed by a company called TicTac, and not one I have encountered before. However tests run on your Articulate Online yields the same results.

We have opened a case with Articulate support (case 01138931), but I want to keep this thread active as well until we've figured out what is going on, to share what we find out with you guys.

Sure thing, Susan! 

For example, let's say you have a course without a quiz, and you want to track completion based on the number of slides viewed. If you set completion at viewing 20 slides, anyone who leaves the course before viewing 20 slides will see a Failed status in the LMS. Anyone who leaves the course after viewing 20 slides or more will see a Completed status. 

Does that answer your question?