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NancyPeterson's avatar
NancyPeterson
Community Member
4 years ago

Pasting black plain text from a Word doc into a storyline layer - background then showing white

I am trying to paste plain text from a Word document (and also tried a text note pad) onto a shape (within a text box). All of a sudden the text is now showing (as black) on a white background within the text instead of transparent so the color of the shape come through as the background. This started suddenly and I have no idea why.

I am working with storyline on parallels and Mac OS. These are citations and I have a bunch of them -  I really, really do not want to have to type these all over again. Please insights?

In case I didn't explain this well - I've attached a screen shot 

 

Thanks

Nancy

  • NancyPeterson's avatar
    NancyPeterson
    Community Member

    I tried that - it didn't work. I shut down and rebooted. I also updated - still happens. The really odd thing is this just started. I pasted several layers  and all was fine. Then all of a sudden I have this background (white) - not sure what to try next.

  • BWoods's avatar
    BWoods
    Former Staff

    Hi Nancy,

    That sounds like a frustrating mystery! Is there any chance you could share a Storyline file with one of the affected slides? That might help us narrow down the issue.

    Also, out of curiosity, are your copies of both Storyline and Word installed in your Windows virtual machine through Parallels, or is your copy of Word on the macOS side of your computer?