Forum Discussion

NormanLamont's avatar
NormanLamont
Community Member
11 years ago

Pasting text from Word

I've noticed an intermittent problem with Storyline 2 when I paste text from Word into a text box. Sometimes it pastes the same text three or four times. This happens consistently with each paste of...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Hi John,

I'm sorry you've run into the same issue, as Laura and a few others, and I don't see that our team has been able to replicate it yet. Could you walk me through exactly what you're doing by taking a Peek of the problem? That way I can follow your steps to replicate it and continue troubleshooting from there.

It'll also help to know anything else about your file, such as where you're storing the .doc and the .story file? 

  • JohnMayo's avatar
    JohnMayo
    Community Member
    7 years ago

    Thanks for the reply.

    I've narrowed down the issue a bit -- it only occurs when pasting *from a
    table* in Microsoft Word. If it's just normal text in a word doc, or even
    if I just highlight the text rather than the full cell, it will paste
    normally.

    But if you select the entire cell (unfortunately, happens kind of by
    default in Word), then it will paste multiple copies of the text.

    It's frustrating but I can work around it. Just unfortunate my client uses
    this table format for scripts.

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      7 years ago

      Thanks for the helpful update, John!  I'm sorry it's a bit of a speedbump for you, but I'm sure this info will help others who are finding the same behavior when pasting table text from Word.