Forum Discussion

SandraLowe's avatar
SandraLowe
Community Member
13 years ago

Pause button doesn't function if there are slide layers??

I am working on a course that has three layers.  Based on what the user declares at the beginning of the course, a variable is set and they are shown the appropriate material.  Most of the slides have three layers for this.  A number of slides are also single layer meaning the content for all three types of users is idential so layering isn't needed.

After the course is published, on the slides that have layers, the pause button does not functionally pause the slide's progress.  You can see the pause button change to a play button.  You can also see the scrub bar stop.  However, the audio and animations continue to play.  On the slides where there is only the main layer, the pause/play works just fine.

Any ideas why this doesn't work?  Is it a bug or am I completely missing a setting?  I've been looking and looking and just can't seem to figure this out.

20 Replies

  • Thanks, Allison for that insight. Did you enable the seekbar as a part of your player properties? Are you looking for that to interface with other items on the slide such as a web object? I’ll be happy to pass your thoughts on to our product team, I just want to make sure I am understanding your needs and course set up. 

    • AlisonCoops-021's avatar
      AlisonCoops-021
      Community Member

      Good morning,

      All of the slides have a seekbar, but it goes all the way across (with a
      pause button) during the first layer. When it goes to the 2nd (or third)
      layer, it just sits there with the full bar filled in and just a play
      button. There's no way to pause if the phone rings or someone comes to the
      door -- it just continues until it gets to the next slide, when a pause
      button appears again. The slides and layers have audio, animated text
      boxes, and graphics. I just want to it play continuously like a video
      (which it does) but I'd like the user to be able to pause it if they get
      interrupted or want more time to look at something on the screen.

      Thanks,

      *Alison Coops*

      • Crystal-Horn's avatar
        Crystal-Horn
        Staff

        Hi there Alison!  I'm curious about your layer properties. Here's a setup that would allow you to pause each layer:

        I made a quick mock up file with layers that still show the base layer, and each layer has its own seekbar action.  I'm attaching that file.  Can you let me know how your setup differs, and maybe we can brainstorm?  Feel free to attach your file as well.

    • MaryBurch's avatar
      MaryBurch
      Community Member

      Hello.  I was having the same issue.  I followed the instructions and now I'm able to pause on my layer.  I had a continue button at the end of this layer and now it just loops back to the base layer instead of jumping to the next slide, and object trigger that is set.  It's showing on my timeline and I have a trigger that the button appears when the timeline ends on the layer.  Any reason this seems to have disappeared?

  • Hi Alyssa,

    I was having the same issue and found your video very helpful! Thanks.

    I have a few questions:

    1. Why would the layers not already default to that setting?
    2. What is the beneift / reason to having the settings default the way they currently do?
    3. Is there a way to change multiple layer settings at once?
    ---Otherwise, I will have 59 layers to change one by one. I have several slides with 4 to 7 layers each. I already published the SCORM to the LMS and users have been trying to pause and take notes but it doesn't let them. I want to fix this ASAP and a mass settings change would be very helpful.

    Thanks in advance! 

  • Great questions, Philip! Let's dive right in!

    1. There are lots of ways to use layers in Storyline, and each method requires different settings. There's no "one size fits all" default setting that would work for everyone. 
    2. The benefit of the default settings is that you can display text or objects on layers without hiding the base layer or pausing the base layer timeline. A really common example of this is a Tabs Interaction like this one. As you click each tab on the base layer, a new slide layer opens and displays information without hiding the base layer. 
    3. While there isn't a way to change multiple layer settings at once, that would make a great feature request! I'll pass your idea along to our Product team, as I can see how that feature would be a huge time-saver. 
  • Thank you, Alyssa!

    I see what you mean by the benefits of the default mode.

    Thanks for submitting the feature request.