Forum Discussion
Pause/Play Button Restarts Slide
Hello JordanBarrie-2d! I don't think I've seen this behavior before. Is it possible that this only occurs when viewing the course in your LMS? You can test this out by uploading your course to SCORM cloud, which is a testing LMS environment. If it works as expected in SCORM cloud then I'd recommend reaching out to your LMS admin to determine if this is a known issue with the LMS. However, if the same behavior occurs in SCORM cloud then it is likely something related to the file. If that is the case, can you share the .story file with us in a support case so we can troubleshoot using the file?
Hi, Was this issue resolved? I am working on a Storyline course currently and experiencing the same issue.
Hi JessicaSquire-6!
Sorry to hear you've also run into erratic behavior with the playback of your Storyline course!
I noticed that Jordan connected with our support engineers, sharing a copy of his .story file privately. My teammate Christian helped by enabling the "Pause the timeline of the base layer" setting on the Slide layers. This adjustment pauses the base layer's timeline, along with it's audio and animations, whenever a slide layer is displayed. If a learner interacts with the layers, the timeline on the base layer won't continue, preventing the reset behavior that was affecting his layers.
However, if you're experiencing something a little different, do you mind sharing your .story file so we can have a closer look? Feel free to upload that here in the discussion or privately through a support case.
Looking forward to hearing from you!
