Forum Discussion
LauraBates
5 years agoCommunity Member
Peek 360 will not launch on Mac
I downloaded Peek 360 on my Mac, but it will not open from the app store or from Finder.
LaurenConnelly
5 years agoStaff
Hi Jeff!
In order to open Peek 360 in a Mac environment, you need to download the app from the App Store. It sounds like you've already checked off this step!
Do you see the Peek 360 icon in your Navigation Toolbar?
If so, follow the prompt to sign in. After logging in, you'll be ready to record screencasts by clicking on the Peek icon!
If you're still having trouble using Peek 360, can you share a screenshot of what you see on your end? You can share it with me by using this private link.
- JessicaChapman5 years agoCommunity Member
Hi there,
Peek shows as downloaded from the app, but simply wont open. Its in my toolbar etc but when I click on it, nothing happens. There is no error message, it literally just doesn’t launch or do anything.
Thanks
Jess