Forum Discussion
LauraBates
6 years agoCommunity Member
Peek 360 will not launch on Mac
I downloaded Peek 360 on my Mac, but it will not open from the app store or from Finder.
KatieRiggio
5 years agoStaff
Hi Jessica,
Thanks for these clues! I shared your latest update in your support case with Angelo so we can determine the next best steps.
In the meantime, are you using a dual monitor? Also, have you had a chance to try Angelo's recommendations?
Especially the steps to configure your Mac's settings:
- Open System Preferences
- Click on Security & Privacy
- On the right-hand side, select the Privacy tab
- On the left sidebar, click on Accessibility
- Click on the lock icon on the bottom left-hand side (you'll need to enter your computer password) and from there, click on the Peek app
- Click the lock icon again to save your changes
- Try to launch Peek