Forum Discussion
Peek Crashing After Recording Has Ended
Hello,
I have a 360 subscription and have tried to use Peek as a recording tool. Each time I try, it loads fine (can sometimes take a while to open), I can record fine, but when I try and stop the recording it takes a few attempts before it stops, then I can't even access the recording before an error message comes up. The error message is now so quick I can't even screenshot what it says. I have uninstalled Peek and the reinstalled as per the Peek repair advice but I am having the same issue. Any suggestions welcome.
Welcome to E-Learning Heroes, Hayley! ⭐️
Sorry to hear Peek is causing you so much trouble. Happy to help!
If you're using Peek 360 for Windows, can you walk through these next steps:
- Type Turn Windows features on or off in the search field on your taskbar. (If the search field isn't visible, right-click the Start button and choose Search.)
- Click Turn Windows features on or off in the search results.
- Mark the box for .NET Framework 4.8 Advanced Services if it's not already selected and click OK.
If that doesn't work, don't hesitate to reach out to us in a support case so that we can troubleshoot with you directly!
