Peek File inserted in Presenter

Hello Cindy,

Thanks for reaching out! 

Would you mind sharing how you are inserting your Peek 360 file into your Presenter 360 presentation so we can get a better understanding of what's happening? Did you make a recording using Peek 360 and then inserted the resulting video file into your presentation? 

If so, would you be willing to share a copy of your presentation file here or privately through a support case so we can take a look at it? We'll delete it when we're done testing!