Hi all,
\n
We're piloting a package at the moment and are experiencing a few issues; we suspect it might be due to a large number of quiz slides in the package. I'm hoping that you kind people can help!
\n
We've set up the course as per the instructions in this blog post - basically there is a page with a whole series of questions on it, and the response of each question sets a value to a separate variable (see attachment 'question screen screencap'). There is then a quiz slide for each variable, hidden from the user by a 'loading' image. The results slide then pulls through each of these quiz slides to the report. We've hosted the packages (there are 5 of them) on our moodle.
\n
But we're having the following issues:
\n
\n- When we pull off the reports, there are some oddities:
\n- The main one - users have completed the module, but not all their marks are being captured;
\n- In the status column, as well as completed/incomplete, some users have the entry '50';
\n- Some user's responses for a quiz have been captured twice - ie, on the report, there are extra columns at the end for just this user, which restate the results for some of their questions.
\n- One user is showing as complete, but no responses are captured for them.
\n
\n \n- A few users find that the elearning stalls when going through the 'loading' screens (that cover the quiz slides that the variables are reporting to). If they close it down, reopen and resume from where they left off, it appears to continue from where they left off and take them through to the final screen.
\n- One user has reported that the audio drops off for some of the videos for stretches of about 10 seconds.
\n
\n
\n
Each module contains video files - we wondered if file size was one of the problems, but they are all about the same size, in terms of video content (about 55mb each). However the two modules where the issues seem to occur more frequently have a larger number of questions/variables and therefore quiz slides - about an additional 15 in total (a total of around 40 quiz slides). This makes us wonder whether this is overtaxing the connection with the moodle in some way? Any ideas? Thanks indeed for any help!
","kudosSumWeight":0,"postTime":"2018-02-22T02:13:22.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__ref":"Attachment:{\"id\":\"attachment:message1006459AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/232114/1/question_screen_screencap.PNG\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:1006459_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":20},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hi all,
\n
We're piloting a package at the moment and are experiencing a few issues; we suspect it might be due to a large number of quiz slides in the package. I'm hoping that you kind people can help!
\n
We've set up the course as per the instructions in this blog post - basically there is a page with a whole series of questions on it, and the response of each question sets a value to a separate variable (see attachment 'question screen screencap'). There is then a quiz slide for each variable, hidden from the user by a 'loading' image. The results slide then pulls through each of these quiz slides to the report. We've hosted the packages (there are 5 of them) on our moodle.
\n
But we're having the following issues:
\n
\n- When we pull off the reports, there are some oddities:
\n- The main one - users have completed the module, but not all their marks are being captured;
\n- In the status column, as well as completed/incomplete, some users have the entry '50';
\n- Some user's responses for a quiz have been captured twice - ie, on the report, there are extra columns at the end for just this user, which restate the results for some of their questions.
\n- One user is showing as complete, but no responses are captured for them.
\n
\n \n- A few users find that the elearning stalls when going through the 'loading' screens (that cover the quiz slides that the variables are reporting to). If they close it down, reopen and resume from where they left off, it appears to continue from where they left off and take them through to the final screen.
\n- One user has reported that the audio drops off for some of the videos for stretches of about 10 seconds.
\n
\n
\n
Each module contains video files - we wondered if file size was one of the problems, but they are all about the same size, in terms of video content (about 55mb each). However the two modules where the issues seem to occur more frequently have a larger number of questions/variables and therefore quiz slides - about an additional 15 in total (a total of around 40 quiz slides). This makes us wonder whether this is overtaxing the connection with the moodle in some way? Any ideas? Thanks indeed for any help!
"},"Conversation:conversation:1006459":{"__typename":"Conversation","id":"conversation:1006459","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1006459"},"lastPostingActivityTime":"2021-04-29T13:16:33.000-07:00","lastPostTime":"2021-04-29T13:16:33.000-07:00","unreadReplyCount":13,"isSubscribed":false},"ModerationData:moderation_data:1006459":{"__typename":"ModerationData","id":"moderation_data:1006459","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message1006459AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/232114/1/question_screen_screencap.PNG\"}":{"__typename":"Attachment","id":"attachment:message1006459AttachmentNumber1","filename":"question_screen_screencap.PNG","filesize":187389,"contentType":"image/png","url":"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/232114/1/question_screen_screencap.PNG"},"Revision:revision:1006459_1":{"__typename":"Revision","id":"revision:1006459_1","lastEditTime":"2018-02-22T02:13:22.000-08:00"},"ForumReplyMessage:message:1006461":{"__typename":"ForumReplyMessage","id":"message:1006461","conversation":{"__ref":"Conversation:conversation:1006459"},"author":{"__ref":"User:user:86485"},"revisionNum":1,"uid":1006461,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Performance and report issues with a SCORM","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1006461"},"parent":{"__ref":"ForumTopicMessage:message:1006459"},"body":"Could be a performance issue with your Moodle site/config but it's hard to interpret with the information provided so far - I'd suggest you ask for help in the Moodle community forums (moodle.org) and make sure you include information on your Moodle version and how it is managed/hosted (do you host it yourselves?)
","body@stringLength":"369","rawBody":"Could be a performance issue with your Moodle site/config but it's hard to interpret with the information provided so far - I'd suggest you ask for help in the Moodle community forums (moodle.org) and make sure you include information on your Moodle version and how it is managed/hosted (do you host it yourselves?)
","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-02-22T15:10:46.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1006461_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1737025126727":{"__typename":"CachedAsset","id":"theme:customTheme1-1737025126727","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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