Forum Discussion

MichaelMarquard's avatar
MichaelMarquard
Community Member
10 months ago

Pexels Issue

In Rise 360, none of thumbnails are displaying from the image supplier "Pexels". This is in the content library.

Rise 360
  • AngeloCruz's avatar
    AngeloCruz
    Staff
    9 months ago

    Hello Michael! We did encounter an issue with Pexels where we received some errors.

    However, I tried looking up Content Library (changing an image in Rise 360) and I do see thumbnails for images that are from Pexels. Here's a quick screen recording for reference.

    Are you still encountering this issue in the Content Library? What images or search keys are you looking up? If you continue to encounter issues in the Content Library, please open a support case here so that one of our engineers will be able to take a closer look.