Forum Discussion

MarilynFreed475's avatar
MarilynFreed475
Community Member
6 years ago

Photo won't copy from one Storyline file to another

I am trying to copy a photo - by itself, and tried with the whole slide - and while I can see a photo listed on the timeline and it is set to visible, it's blank in the new file. I have both Storyli...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
6 years ago

Hi Marilyn!

We've run across this issue before, and it seems to happen when files aren't being saved locally.

Can you try saving the file locally and let me know if you still see the issue?

Also, if you're collaborating with other people in your company, we do have a recommended workflow to ensure the quality of the course is never compromised. 

Keep us updated if you still see a blank image!

  • MarilynFreed475's avatar
    MarilynFreed475
    Community Member
    6 years ago

    Both files are saved locally on my laptop, I also work from those files and just upload the latest version to shared space at the end of each day.

    It's good to know about a recommended workflow, and I did get the file from someone else, but this is something pretty basic I need to be able to do regardless of who creates the original file. In fact this is a template file of elements I need to be able to copy out of, this is a huge impediment to being able to get my needed work done.

    So yes, the files are saved locally and I am still seeing the issue.

    Best regards,

    Marilyn