Forum Discussion
Photo won't copy from one Storyline file to another
It's been odd. The behavior was only happening the day of the post. It hasn't happened since. A co-worker of mine had this behavior start happening to her on completely different projects yesterday as well. She found a workaround that kind of hints that it is not corrupted elements within the project. She was getting the copy/paste errors when she would Ctrl+C / Ctrl+V from the keyboard. But the issue would not happen if she right clicked the element and chose "Copy" from the dropdown menu.
The good new is that this has not been happening the last few days. The bad news is I have no idea what happened to cause it in the first place.
Hi Evan!
Thanks for following up and sharing the good news!
I understand intermittent issues can be challenging to troubleshoot. If the behavior does pop up again, as Eric shared, performing a repair of your Storyline installation is a helpful first step. If that doesn't do the trick, we'd be happy to take a closer look at your .story file and test the issue on our end. If you prefer to share it privately, please connect with our team through a support case.
Have a great rest of your week!