Forum Discussion

MatthewMlodzik's avatar
MatthewMlodzik
Community Member
6 years ago

Pixelated User Interface in Storyline 360

I'm experiencing an extremely grainy/pixelated view when using Storyline 360. I can't find any setting to fix this resolution issue. I've tried adjusting the zoom level, but it doesn't help. I'm cur...
storyline 360
ChristianSchill's avatar
ChristianSchill
Community Member
5 years ago

Hi, I am having the same problem. The display is ugly "pixelated" to the extend where it is hard to read. 

The suggestion to use 100% for the display setting ...

would indeed make the pixel disappear but only because on a 5k Monitor even if it got 32" the font would be so small that it is impossible to read

Is there a practical solution for high res monitors?

regards

Christian

  • VinceScoma's avatar
    VinceScoma
    Community Member
    5 years ago

    Hi Christian,

    Thank you for reaching out and sharing those screenshots! 

    This matches an active issue our team is investigating. I can understand how upsetting the pixelated view is, and I am adding your comments to our report as we continue to investigate this issue further. Thank you again for sharing those images and comments! 

    We'll be sure to keep this thread updated on the progress of this issue! 

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