Forum Discussion
Pixelated User Interface in Storyline 360
I'm experiencing an extremely grainy/pixelated view when using Storyline 360. I can't find any setting to fix this resolution issue. I've tried adjusting the zoom level, but it doesn't help. I'm currently using the Windows recommended settings for layouand resolution for my display. Please see the attached screenshot.
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I agree, this is ridiculous. It is not worth paying for an articulate subscription if I need to also pay for Parallels and Windows 11 AND still have to deal with pixilation both on my Dell 4K monitor and on my Macbook M2.
My macbook settings are at 1280 x 832
My windows settings are 100% scaled, retina off, 1600 x 900 display resolution.
What can I do to reduce pixilation and optimize my display?
Hi Gabby!
Thanks for reaching out and sharing the feedback!
We currently have a feature request logged which would improve support for high-resolution displays. I'll include your voice in the report and will update this discussion if it makes it onto our Feature Roadmap. Also, here's a closer look at how we manage Feature Requests.
In the meantime, I had a couple of follow-up questions to help me understand your setup a little better:
- If the 1600x900 is not the native setting for your Dell monitor, what happens when you change your display resolution to its native 4k display while maintaining 100% scaling?
- Have you tried disabling scaling in high dpi (a community member's approach) to see if that improves the behavior?
Looking forward to hearing from you!
