Forum Discussion
KarenScott-003a
3 years agoCommunity Member
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
LaurenConnelly
2 years agoStaff
Hello Karen!
Thanks for reaching out! Have you tried importing any other videos? If so, are they all pixelated?
It would be helpful to see your project. Do you mind sending us the video that you're importing? You can attach it to this discussion or privately in a support case.