Forum Discussion
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
Hello Karen,
You should definitely be able to close out your project and open it without encountering any issues. I'd recommend doing a repair of your Replay 360 installation to see if this helps.
If the issue persists, I'd recommend going with Lauren's suggestion to open a case with our support team so we can look into the matter further.
