Forum Discussion
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
Hello,
I also encountered this problem today.
I screen-recorded a video on Replay and saved the project. It was working well at that time. Then I came back to the project and I got a pixelated file.
I tried to see if it was my file, but even when I imported a video file I recorded using a camera it showed up as pixelated.
Like Karen, I also saved an mp4 version beforehand and that is okay.
What is going on? Please see the screenshot.
Hello Marci,
Sorry to hear that you ran into a similar issue. If you haven't done so yet, try doing a repair of your Replay 360 installation to troubleshoot the behavior.
Please open a case with our support team if repairing your installation doesn't fix the issue.
