Forum Discussion
KarenScott-003a
3 years agoCommunity Member
Pixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled a...
TomGriffin-34da
Community Member
Hi Silva,
I accidentally found a fix for this. If you open your pixelated Replay file, then click on 'Record screen', then immediately cancel the recording (before it starts), the file suddenly un-pixelates itself!
It's a really annoying little bug which I'm sure is easily fixable if they just dedicate someone competent to work on it. Unfortunately the Articulate community is flooded with unresolved threads like these though, that's why they have such a bad rep!
RyanZembik-f5cd
2 years agoCommunity Member
Tom, you definitely saved my neck! Gotta love the work-arounds we have to figure out to make things happen...